Concierge Service

shopping
medical
gift
hairdressing
meal
laundry
it
tailor
manicure

STEP BY STEP GUIDE

start

How to start

1. Type <MAC>, followed by your request and SMS to 012-643 1303, or

2. Download Bemalas mobile application from iOS or Google Play Store. Type <MAC> followed by your request, or

3. Log on to Facebook.com/Bemalas. Click “Message”, type <MAC> followed by your request.

suggestion

Check Out Our Suggestions

Decide from a few suggestions based on your request; we’ll let you decide. We don’t practice hard selling.

price

If the Price is Right

Once the price has been agreed, pay through the payment gateway.

relax

Sit Back and Relax

Stay calm and relax while we get the job done with a smiling face.

Powered by:
mydoc


FREQUENTLY ASKED QUESTIONS

Q1. What can I use the Concierge Service for?

Concierge Service will assist you with your errands. Be it getting your medication, party planning, meal delivery or even give you an IT tutorial on how to use your smartphone or tablet.

Q2. How quickly can you fulfill my request?

We always strive to provide service excellence. We’ll try not to use traffic as an excuse.

Q3. How much will it cost me to use Concierge Service?

You will be quoted on the final price which includes the item cost, shipping and our fees before you are billed. Unlike buying a travel and tour package, there are absolutely no hidden fees.

Q4. How will I be billed and is it secure?

You will receive a 128-bit encrypted HTTPS link via SMS that you can enter your details on. All payments are made via iPay88 or Paypal. Rest assured, your credit card information will not be stored.

Q5. Where and when are the Concierge Services available?

The Concierge Service is available nationwide from 9am-9pm daily.