Care Administrator

Care Administrator

A Care Administrator is responsible to ensure that the quality of care the client will receive is provided in sync with his/ her healthcare and long-term care plan.

We provide our Care Administration service as part of CareTRUST™ or as a stand-alone service in accordance with the client’s requirements. Clients who subscribe to our Care Administration service will be assigned a Care Manager.

Services under Care Administration:

Services under Care Administration

Benefits of appointing a Care Administrator:

Our role as a Care Administrator is based on a client-centered service that respects the individual’s dignity, rights, values, and preferences. The care manager works closely with the client (and/or significant others) in achieving client's goals; through needs identification and individualised care planning and implementation. The care manager integrates a range of services offered by different agencies in a timely and coordinated way to address client’s goals and needs as required in the care plan.

Our Care Managers ensure:

  1. Clients are facilitated to make informed choices, on how to achieve their own goals through the use of existing community resources that meet their needs.
  2. Clients enjoy independence and autonomy residing in the community with their families.
  3. Maximisation of clients’ potential by involving them actively in the needs identification, assessment processes goal-setting & development of the customised care plan.
  4. The services provided are appropriate to, and are properly coordinated and integrated to meet the individual needs of the clients.
  5. Continuity of care made possible by facilitating access to services for the clients.
  6. Caregivers’ stress and burden in caring for the clients is alleviated through therapeutic interventions and support services available via the network of products and services.

Customer Feedback:

Very efficient, Managedcare provides good service. They do their best in understanding the patient’s need and making sure the needs are fulfilled. You can count on them to solve your problems. Definitely money worth and I would definitely recommend it to my friends. – Ms Sheryl Hoe

I’m fortunate and I appreciate Managedcare’s help in arranging a professional carer for me when I needed help to take care of my mother. Their service is good and it helped me a lot. – Ms Lilian Hoh

I wish to say a thousand thanks to Rosemary and Jin for your help and great support. We were urgently looking for a helper to look after my mother who was injured for two weeks. At that time, my family and I were very stressed with no clue about what we were supposed to do. Luckily, I found Jin and Rosemary from Managedcare who provided me a lot of advice and support. Thanks again! – Ms Ch’ng

Dear Rosemary, it was on the 10/4/17 when you and your Managedcare team came over to advise me on how to care for my dad as he was bedridden after his fall a week prior. This was my first experience handling a person who is bedridden and I had no clue on how to deal with it. With your team giving useful tips and advice on the proper way to handle him, I gained confidence and could actually take up the challenge. Thank you again for all that you have done for my dad, for personally calling me weekly to check on his progress and for helping me get things that I needed. – Mdm Porrkodi

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